Sunday, April 5, 2026

3 Cs

During a knowledge sharing session I conducted on user story writing, I asked the audience: "What does a User Story mean to you?" The image below captures their responses.

As a Scrum Master, I believe the role is to facilitate the "3 Cs" to ensure stories deliver a value:

·       Card: A story is more than just a "As a... I want... So that..." template. It must contain enough detail to ensure the team knows exactly what to deliver and how to demonstrate that value.

·       Conversation: Must encourage continuous dialogue. It is about the team initiating discussions to clarify requirements and uncover the "why" behind the work.

·       Confirmation: This is about driving alignment on the "Definition of Done." What does success look like at the end.

I would love to hear your thoughts. How do you approach user stories with your teams?

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